@import url('https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap');

html,
body,
h1,
h2,
h3,
h4,
h5,
p,
strong,
label {
    font-family: "Poppins", sans-serif !important;
}

html,
body {
	position:relative;
	overflow-x:hidden;
}

#complaintBtn {
    background-color: unset !important;
    color: #fff;
    border: unset !important;
    letter-spacing: 0px !important;
    -webkit-transition: all .3s ease-out 0s;
    -moz-transition: all .3s ease-out 0s;
    -ms-transition: all .3s ease-out 0s;
    -o-transition: all .3s ease-out 0s;
    transition: all .3s ease-out 0s;
    word-wrap: break-word;
    white-space: normal !important;
    margin: 0 !important;
    padding: 0 !important;
    font-size: 16px !important;
    font-weight: 400 !important;
    line-height: normal !important;
    text-align: left;
}

#complaintBtn span {
    font-family: "Poppins", sans-serif !important;
    color: #27292A;
    text-transform: capitalize;
}

#customThumb {
    transition: left 0.1s ease-out;
    transform: translateX(-50%);
}

.cwl-customize-chat:hover img {
    transform: scale(1.1);
}

.cwl-customize-chat img {
    height: 70px;
    transition: transform 0.3s ease-in-out;
}

.cwl-gradient-border {
    background: linear-gradient(180deg, #0AB8BF 0%, #0A494C 100%);
    padding: 1px;
    border-radius: 0.375rem;
}
  
/* #bi_iframe {
    padding-inline: 15px;
    width: 100%;
} */

#complaint .complaint {
    width: 100%;
}

/* Range Slider */
.rangeslider,
.rangeslider__fill {
	display: block;
}

.rangeslider {
	background: #EDEDED;
    border-radius: 8px;
	position: relative;
}

.rangeslider--horizontal {
	height: 10px;
	width: 100%;
}

.rangeslider--vertical {
	width: 20px;
	min-height: 150px;
	max-height: 100%;
}

.rangeslider__fill {
	position: absolute;
}

.rangeslider--horizontal .rangeslider__fill {
	top: 0;
	height: 100%;
}

.rangeslider--vertical .rangeslider__fill {
	bottom: 0;
	width: 100%;
}

.rangeslider__handle {
	background: #0AB8BF;
	color: #fff;
	font-weight: 600;
	font-size: 16px;
	cursor: pointer;
	display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
	width: 103px;
	height: 38px;
	text-align: center;
	position: absolute;
	border-radius: 30px;
}

.rangeslider--horizontal .rangeslider__handle {
	top: -15px;
	touch-action: pan-y;
	-ms-touch-action: pan-y;
}

.rangeslider--vertical .rangeslider__handle {
	left: -15px;
	touch-action: pan-x;
	-ms-touch-action: pan-x;
}

.rangeslider__handle:before {
    content: '';
	background-image: url('../img/svg/caret-left.svg');
    background-repeat: no-repeat;
    width: 6px;
    height: 10px;
    background-size: contain;
}

.rangeslider__handle:after {
    content: '';
	background-image: url('../img/svg/caret-right.svg');
    background-repeat: no-repeat;
    width: 6px;
    height: 10px;
    background-size: contain;
}

.slider .irs.irs--big {
    position: relative;
    top: auto;
}

.slider .irs {
    position: absolute;
    display: block;
    width: 100%;
    top: 30px;
}

.slider .irs-max,
.slider .irs-min,
.slider .irs-from,
.slider .irs-to {
    display: none;
}

.slider .irs--big .irs-line {
    top: 0px;
}

.slider .irs--big .irs-handle {
    background: rgb(10, 184, 191);
    color: rgb(255, 255, 255);
    font-weight: 600;
    font-size: 16px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    width: 103px;
    height: 38px;
    text-align: center;
    position: absolute;
    border-radius: 30px;
    border: none;
    box-shadow: none;
    top: 15px;
}

.slider .irs--big .irs-handle.state_hover,
.slider .irs--big .irs-handle:hover {
    border: none;
    background: rgb(10, 184, 191);
    background-color: rgb(10, 184, 191);
}

.slider .irs--big .irs-line,
.slider .irs--big .irs-bar {
    background: #EDEDED;
    border-radius: 8px;
    height: 10px;
    box-shadow: none;
    border: none;
}

.slider .irs-single {
    z-index: 9;
}

.slider .irs--big .irs-single {
    background: none;
    font-weight: 600;
    font-size: 16px;
    padding: 0;
    font-family: 'Poppins';
    cursor: pointer;
    position: absolute;
    top: -7px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

.slider .irs--big .irs-single:before {
    content: '';
	background-image: url('../img/svg/caret-left.svg');
    background-repeat: no-repeat;
    width: 6px;
    height: 10px;
    background-size: contain;
}

.slider .irs--big .irs-single:after {
    content: '';
	background-image: url('../img/svg/caret-right.svg');
    background-repeat: no-repeat;
    width: 6px;
    height: 10px;
    background-size: contain;
}

.slider .irs-hidden-input {
    position: relative !important;
}

.nwl-returning-customer {
    display: flex;
    align-items: center;
    gap: 6px;
    justify-content: center;
    margin-top: 30px;
}

.nwl-returning-customer p {
    margin-bottom: 0;
}

.nwl-returning-customer-btn {
    font-size: 16px;
    color: #0AB8BF;
    text-decoration: underline;
    cursor: pointer;
    font-weight: 700;
}

.nwl-returning-customer-btn:hover {
    text-decoration: underline;
    color: #0AB8BF;
}

.nwl-modal-dialog {
    max-width: 450px;
}

.nwl-modal-header {
    padding: 10px 16px;
    border: none;
}

.nwl-modal {
    padding: 16px 40px 30px;
}

.nwl-modal .form-control {
    margin: 0;
}

.nwl-modal .form-control:focus {
    border-color: #e8e8e8;
    box-shadow: none;
}

.nwl-modal h3 {
    color: #0A494C;
    font-size: 20px;
    margin-bottom: 15px;
}

.nwl-primary-button {
    background: #0AB8BF;
    border-radius: 8px;
    border: none;
    box-shadow: none !important;
    color: white !important;
    display: block;
    height: 40px;
    margin: auto;
    width: 220px;
    margin-top: 30px;
}

.nwl-primary-button:focus {
    outline: none;
}

.nwl-button-w-150 {
    width: 150px;
}

.nwl-error {
    color: #8a1f11;
    display: inline-block;
    margin-top: 10px;
}

.nwl-form-error {
    background: rgb(251, 227, 228);
    border: 1px solid #fbc2c4;
    color: #8a1f11;
}

.nwl-modal-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.6);
    display: none;
    justify-content: center;
    align-items: center;
    z-index: 1000;
}

.nwl-modal {
    background: #fff;
    border-radius: 10px;
    padding: 30px 20px;
    width: 100%;
    max-width: 420px;
    box-shadow: 0 5px 25px rgba(0, 0, 0, 0.2);
    text-align: center;
    position: relative;
    animation: fadeIn 0.25s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(-10px); }
    to { opacity: 1; transform: translateY(0); }
}

.nwl-close {
    position: absolute;
    top: 5px;
    right: 16px;
    font-size: 30px;
    background: none;
    border: none;
    color: #888;
    cursor: pointer;
}

.nwl-modal-disclaimer {
    margin-top: 30px;
}